Thank you for purchasing a ticket & supporting Wanderland 2020. Ticketholders have the option to keep their tickets for the rescheduled dates and will receive a PHP1,000 complimentary credit for purchase of official Wanderland merchandise.
If you are unable to attend the rescheduled event, we are offering a 30-day refund period from June 24 to July 23, 2020 via Platinumlist. You may get in touch directly through henry.lapis@platinumlist.net.
Yes, all Wanderland 2020 tickets bought from our official ticketing partners (Platinumlist, Crema & Cream, NOOK, and Purveyr) are qualified for a refund.
Yes, all tickets for Wanderland 2020 are still valid on the rescheduled dates. Should you decide to hold on to your tickets, we’ll be extending PHP1,000 complimentary credit for purchase of official Wanderland merchandise starting July 24 on our website or during the rescheduled event.
We are offering a 30-day refund request period from June 24 to July 23, 2020. Please reach out to henry.lapis@platinumlist.net to process your refund.
Updates regarding the rescheduled dates of Wanderland will be posted on our pages soon.
The safety of our community is our utmost priority. Rest assured, Wanderland will be rescheduled as soon as safety is assured. Keep tabs on our socials (@wanderlandfest) for updates!
Despite all this uncertainty, we are working hard to rebook most of our confirmed artists to the new dates, but we cannot guarantee that the lineup will entirely be the same.
You may refund your tickets directly at our partner stores from June 24 to July 23, 2020.
If you wish to hold on to your tickets, the complimentary PHP1,000.00 merchandise GC will be sent to your email once the refund period has ended.
The refund process will be completed within 7-14 workings days of submission.
For Wanderstay package holders, you may direct your concerns to Crimson Hotel.
Yes, you may be able to select your preferred day for the rescheduled event.
Only tickets purchased through our official ticketing partners (Platinumlist, Crema & Creme, NOOK, and Purveyr) are eligible for refunds.
Only tickets purchased through our official ticketing partners will be accommodated. If you did not purchase your tickets directly through our official ticketing partners, please contact the person you purchased your tickets from.
Yes, Wanderland 2020 tickets acquired from promos and/or giveaways will be valid on the rescheduled dates.
For tickets purchased via Globe channels, you can send an email to employee-sale@globe.com.ph.
Holding on to your tickets entitles you to PHP1,000 worth of GC for purchase of official Wanderland merchandise on our site or at the rescheduled event. A unique code will be sent to your email after the refund period.
